At Noori Collection, customer satisfaction is our top priority. Please read our Return and Refund Policy carefully before making a purchase.
Return Policy
We offer a 7-day return policy from the date of delivery.
To be eligible for a return:
The item must be unused, unwashed, and in its original condition with all tags attached.
You must provide proof of purchase (order ID or receipt).
Returns must be requested within 7 days of receiving the product by contacting our customer support team.
Refund Policy
Once we receive and inspect your returned item, we will notify you about the status of your refund.
Refunds are processed within 15 days after we receive the returned product.
Refunds will be issued through the original payment method.
Important Notes
Return shipping costs will be borne by the customer unless the product received was damaged or incorrect.
No returns or refunds will be accepted for items returned after 7 days of delivery.
Products on sale or discounted prices may not be eligible for returns or refunds (unless defective).
How to Initiate a Return
To initiate a return, please contact us at:
📧 [Your Email]
📞 [Your Number]